Kenyonna Myers
98 M Street, N.W.
Washington D.C. , 20001
Phone: 202-717-6885
Email: whitekeonna@yahoo.com
Dear Human Resources Specialist:
Please accept this letter and enclosed resume as my application. I am interested in applying for the open position. I read your solicitation with a great deal of interest and would like very much to discuss this opportunity with you.
I served as a Customer Service Associate for various companies in the Washington area. I was hired with the understanding that I have extensive experience eradicating any concerns of customers may have on any issues, the ability to handle people well and hold their hands while solving their problems.
In addition to that, I provide a variety of other office assistance and I always prioritize my daily duties along with processing various other requests. Through my prior experience, I developed the ability to work creatively and efficiently under pressure without sacrificing attention to detail. These positions have also required me to handle many projects simultaneously. As a result, I am accustomed to managing a demanding workload and setting priorities to ensure that conflicting needs and deadlines are met.
I am extremely computer literate, my writing skills are excellent and typing speed fluctuates between 30 to 35 wpm. I’m very confident that my background, strong organizational/interpersonal skills in my current assignment completely fulfills your job description this makes me an exceptional candidate and uniquely qualifies me for this role.
I enclose my resume for your review and hope to hear from you soon to discuss this in more detail at your convenience.
Thanking you in advance,
Kenyonna Myers
98 M Street, N.W.
Washington D.C. , 20001
Phone: 202-717-6885
Email: whitekeonna@yahoo.com
Dear Human Resources Specialist:
Please accept this letter and enclosed resume as my application. I am interested in applying for the open position. I read your solicitation with a great deal of interest and would like very much to discuss this opportunity with you.
I served as a Customer Service Associate for various companies in the Washington area. I was hired with the understanding that I have extensive experience eradicating any concerns of customers may have on any issues, the ability to handle people well and hold their hands while solving their problems.
In addition to that, I provide a variety of other office assistance and I always prioritize my daily duties along with processing various other requests. Through my prior experience, I developed the ability to work creatively and efficiently under pressure without sacrificing attention to detail. These positions have also required me to handle many projects simultaneously. As a result, I am accustomed to managing a demanding workload and setting priorities to ensure that conflicting needs and deadlines are met.
I am extremely computer literate, my writing skills are excellent and typing speed fluctuates between 30 to 35 wpm. I’m very confident that my background, strong organizational/interpersonal skills in my current assignment completely fulfills your job description this makes me an exceptional candidate and uniquely qualifies me for this role.
I enclose my resume for your review and hope to hear from you soon to discuss this in more detail at your convenience.
Thanking you in advance,
Kenyonna Myers
98 M Street, N.W.
Washington D.C. , 20001
Phone: 202-717-6885
Email: whitekeonna@yahoo.com
CAREER GOALS:
To secure a position that encourages professional growth and that will offer an opportunity to utilize my administrative skills while gaining new expertise abilities.
SPECIAL SKILLS:
Proficient in Word Processor, Microsoft Word, Excel, PowerPoint, Research
Information on the Internet, Data Entry, Various Office Equipment; Outstanding Communication and Customer Service Skills. Strong multi-tasking, prioritizing and organizational skills. Professional demeanor. Excellent Phone Skills, Detailed-Oriented.
EDUCATION:
8/2006-6/2008 University of the District of Columbia, Washington, D.C.
(Criminal Justice) 8/2002-6/2006 Friendship-Edison Collegiate Academy High School , Washington , D.C.
10/2012-1/2013 Innovative Institute Washington D.C ( Home Health Aide)
PROFESSIONAL EXPEREINCES:
5/2013-Present
DSW Inc. (Sale Associate) Washington D.C
Operated a cash register and maintained a change fund. Processed sales slips, makes change, and Assisted customers in the selection of merchandise in sales area. Answered customer questions and advises customers on price, availability, and location of items of merchandise. Alerts customers to new items and suggests related items of merchandise and/or services. Advised management staff of slow-moving, out-of-stock, defective, and damaged merchandise; and informed management of customer requests and complaints. Accepted cash, credit cards, and checks.
6/2011-9/2011
The National Archive Museum (Sale Associate) Washington, D.C.
Ensured that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service; maintain an awareness of all promotions and advertisements. Assisted in processing and replenishing merchandise and monitoring floor stock. Communicate customer requests to management. Assisted in completing price changes within the department.
10/2009-02/2010
The White House/Black Market (Sale Associate) Washington, D.C.
Answered customer questions and advised customers on prices, availability, and location of items. Alerted customers to new items and suggests related items of merchandise and/or services. Advised management staff of out-of-stock, defective, and damaged merchandise; and informed management of customer requests and complaints. Accepted cash, credit cards, and checks. Stocked and sold merchandise in check-out counter area.
3/2006-1/2009
The Children’s Place (Sale Associate) Hyattsville, MD
Alerted customers to new items and suggests related items of merchandise and/or services. Advised management staff of slow-moving, out-of-stock, defective, and damaged merchandise; and informs management of customer requests and complaints. Accepted cash, credit cards, and checks. Verified credit cards and personal checks for payment reliability and bags merchandise as appropriate. Stocks and sells merchandise in check-out counter area.
6/2008-8/2008
D.C. Department of Parks & Recreation (Staff Assistant/ Internship)Wash, D.C.
Responsible for answering telephone calls and direct them to the appropriate staff, responded to telephone inquiries from a variety of sources on routine matters after receiving training thereof; refer matters that cannot be resolved to supervisor or other staff as appropriate. Maintained filed and control document and work flow to ensured that the status of assignments in tracked and that work is completed in a timely, professional manner.
06/2007-8/2007
Court Services Offenders Supervision Agency Clerical Assistant/Receptionist(Internship), Washington, D.C.
Performed a wide variety of clerical tasks such as faxing, creating documents, data entry, answered incoming calls and referred callers to the appropriate staff, Received office visitors. Maintained the office calendar, scheduled meetings and appointments; received and greeted visitors to the office, answered a ten line phone system and determined the nature of business, and direct caller to destination.
3/2006-1/2007
The Children’s Place (Sale Associate) Alexandria, VA
Operated a cash register and maintained a change fund. Processed sales slips, makes change, and Assisted customers in the selection of merchandise in sales area. Answered customer questions and advises customers on price, availability, and location of items of merchandise. Alerts customers to new items and suggests related items of merchandise and/or services. Advised management staff of slow-moving, out-of-stock, defective, and damaged
merchandise; and informed management of customer requests and complaints.
Accepted cash, credit cards, and checks.