Marcus O. Murphy
3442 Brinkley Rd Apt 203
Temple Hills, Maryland 20748
(C) 202-904-1990 • email@example.com
Human Resources/ Management/ Security Officer
Business Professional ready to merge education with professional experience. Dedicated to exceeding company goals and managing tight deadlines. Own a systematic approach to solving problems effectively while maintaining a motivational spirit. Excellent communication and interpersonal skills with the ability to multitask and a willingness to grow with an organization.
SKILLS AND ABILITIES
· Accounting / Recordkeeping
· Conduct & Monitor Daily Operations
· Operations & Office Management
· Team Building & Employee Development
· Presentation & Material Development
· Educational Research
· Microsoft Office 2007
· Intrapersonal Skills (written and verbal)
Type 45 to 50 wpm
Microsoft Operating Systems: Windows Vista, Windows XP
Microsoft Office 2003-2010: Excel, Word, Word Processing, PowerPoint
Associate of Arts in Business Administration 2010-2012
American InterContinental University Hoffman Estates, IL
Relevant Courses: Introduction to Business, Academic and Professional Success, Legal and Ethical Environment of Business, Sociology, Security Business and Society, Business Management and Leadership, Project Management, Fundamentals of Business Law
Expected Graduation Date: December, 2012
AWARDS AND ACHEIVEMENTS
Dean’s List: Summer 2010 – Spring 2011
Security Officer 2005-2013
Watkins Security Agency Washington, DC
Determined when incident required written report; decided which report form to use and submitted to supervisor.
Responded to alarms and dispatched calls; evaluated what actions to take based on situation, facts known and position limitations.
Patrolled assigned areas on foot, checking for fires, vandalism, and suspicious activity of persons or safety/fire hazards.
Investigated and/or reported hazards, unusual or suspicious circumstances to campus police unit for correction or follow-up actions; maintained contact with campus police.
Checked doors and windows of buildings to ensure they were tightly closed and locked; noted in written log any unlocked doors/windows; submitted information to supervisor.
Observed activity and traffic in assigned area to enforce university rules/regulations; alerted visitors of infractions.
Assisted any persons in building/on grounds needing directions or campus information.
Escorted people/property to desired destination when monies, documents or safety of property/ persons were a concern.
Unlocked buildings/doors after checking identification and compliance with university policies.
Assisted law enforcement officers with crowd control and surveillance at large public events, when required.
Assistant Manager/Sales Associate 2001-2005
Footaction USA Temple Hill, MD
Sought out and engaged customers in a friendly and professional manner and provided impartial, knowledgeable advice about all product offerings.
Supervised 6 others; oversaw work performance throughout the day
Provided outstanding customer service by effectively engaging customers, identifying their needs, and offering the best solution to successfully close a sale.
Assisted (1) Manager and (1) Assistant Managers with daily shipment of merchandise and stored inventory.
Attend conference calls
Hired and fired associates due to work performances
Demonstrated use and operation of the product.
Performed register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Counted money in the cash register, sorted charge slips and balance money.
Maintained sales records.
Organized and processed merchandise exchanges.
Stayed current with sales prices.
Closed out register at the end of the day.